Investing in People: Bomet University Trains KUDHEIHA Staff on Professionalism & Service Excellence
Bomet University recently conducted a comprehensive two-day training session for KUDHEIHA staff at the prestigious Kisumu Sunset Hotel, reaffirming its unwavering commitment to building a high-performing, people-centred institution.
The training brought together KUDHEIHA staff under the leadership of the Vice Chancellor, Prof. Charles Mutai, who underscored the university's dedication to fostering a positive work environment rooted in teamwork, professionalism, and quality service delivery.
“The university remains firmly committed to creating a work environment that not only promotes excellence in service delivery but also nurtures the growth and well-being of every member of our staff community.”
Prof. Charles Mutai, Vice Chancellor, Bomet University
Areas Covered During Training
| ● University Vision & Mission | ● Complaints & Compliments Handling Framework |
| ● PR & Customer Care | ● Organizational Culture & Behavioral Change |
| ● Stress Management | ● Code of Conduct |
| ● Communication Skills & Protocol Etiquette | ● Psychological Planning for Retirement |
The program was designed to holistically enhance professionalism, elevate service delivery standards, and support the personal development of all participating staff members, equipping them with practical tools and knowledge applicable both within and beyond the workplace.
| 2 Training Days | 8 Topics Covered | 1 Goal: Excellence | BU Investing in People |
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